![]() We are always here to do our best to help you.Īll our items are made-to-order, including standard size items, with this in mind, please refer to our cancellation policy below: On the other hand, please contact us via E-mail or WhatsApp if you experience any problem with your order. And please contact us if you need help about sizing. Please double check your measurements and sizes before ordering. Therefore, we regret that we cannot accept returns/exchange on our wedding and occasion dresses. They are non-returnable, non-refundable, and non-exchangeable. You will be the first person who will see and touch it. It means that we only send brand-new dresses to our customers. We believe that our dresses must be special to our customers. The buyer is responsible to pay the duty/import tax upon delivery.Īll of our dresses are hand-made and made to order. We don't charge any import tax/vat/duty at the checkout. HAREM’s is not responsible for any applicable customs fees, import duties, taxes or any other charges.ĥ) Important note for the customers from EU: From July 1, 2021, VAT will be charged on all commercial goods imported into the EU, regardless of value. Duty tax rates vary depending on the country that the delivery is made in. We are always here to help.Ĥ) TAX Info: There may be a duty tax you might need to pay when your item arrives. On the other hand, we always track the process until the delivery is completed. After that the control on and responsibility of your order shifts to the Courier. We will send you the Tracking Code as soon as we ship your order. So, unfortunately we cannot guarantee the shipping time. Stated shipping times are our best estimations. On the other hand, please keep in mind that production times can increase without notice so we recommend ordering a while in advance of an event to ensure plenty of time for delivery.ģ) We ship across the globe with internationally trusted logistics providers (UPS, EMS, DHL or ARAMEX). %99 of our orders is completed in that estimated time frame stated on the production pages. Despite the current global health crisis, we are not experiencing delays on our end. Please contact us if you have limited time ahead.Ģ) The stated production time is the best estimation. We understand that delays are especially stressful during the wedding planning process. ![]() Please contact us if you have an emergency.ġ) Due to the impact of COVID-19, there may be significant supply chain delays and backorder dates may change. Rush Production might be available for an additional fee. ![]() (Estimated) Total Delivery Time = (Production Time + Shipping Times). For each product, estimated production times are stated on the product page. Made-to-Order Dresses: They are handmade and we need extra time for the production. Therefore, Total Delivery Time is different from the shipping time alone. So that you gain peace of mind knowing that your important supplies will be there when you need them.īefore your order is shipped, HAREM’s Brides has to process your order and put all your items through its strict quality control tests. HAREM’s understands the importance of your event, which is why We put your priorities first and ships across the globe with internationally trusted logistics providers (UPS, EMS, DHL or ARAMEX). We start processing the day after we receive your order. We have our own production and all of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. The Ultimate Guide for Plus Size BridesĪll wedding and occasions dresses are made-to-order, helping to minimize our carbon print and ensure our commitment to sustainability.Discover Your Dream Wedding Dress Online.2023 Wedding Dress Trends: What's In and What's Out.
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